From Blind Equipment Management to Transparency and Efficiency: How Amusement Parks Can Improve Their Operations through Code-scanning Systems
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Project Overview
Golden Child Land Equipment Co., Ltd (a fictitious company) is a leading supplier of medium and large-sized amusement parks in China, specializing in providing safe and abundant amusement equipment for major theme parks, children's areas in shopping malls and so on. With the continuous expansion of business, Golden Child Land has more than 300 sets of play equipment distributed in different cities across China. Facing the increasing demand for operation and supervision, the company hopes to improve the efficiency of equipment management and ensure equipment safety and compliance through digital means. 2024 is the beginning of the year, the Golden Child Paradise began to cooperate with us, hoping to use our amusement equipment scanning code query system to realize the management upgrading.
Case Experience
Project challenges
1. Difficulty in accessing equipment information: equipment is widely distributed, and it is difficult for on-site operators to get the complete file and maintenance records of each piece of equipment in the first time, which leads to slow positioning and disposal of the equipment in case of problems. 2. Ineffective operation and maintenance supervision: traditional paper records and telephone notifications are characterized by data loss and multiple management problems, making it difficult for the management to understand the status of equipment and maintenance progress in a timely manner, and making it difficult to trace back any potential safety hazards. 3. Lack of user trust: Parents and other end-users are concerned about the safety of amusement equipment, and the lack of open and transparent data channels increases the risk of public opinion in the industry.
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prescription

We deployed an amusement equipment scanning code query system for Golden Boy Land, using independent QR codes to create identity labels for each piece of amusement equipment. Each piece of equipment is associated with an all-link digital file that includes production information, maintenance history, inspection reports, etc:

① Digitization of equipment ledger: All information is entered into the "cloud equipment archive" in real time, and through code scanning query, any personnel on site can obtain updated data with one click, realizing the full life cycle management of equipment.

② O&M process automation: repair, inspection, maintenance and other processes are synchronized on-line, field engineers can quickly fill in the scan code; managers can view the progress online at any time, the nodes have message alerts, greatly reducing response time.

③ Transparent information disclosure: end-users (e.g., parents) can directly browse key information such as safety certificates of compliance and maintenance status of the equipment after scanning the code, thus enhancing the users' sense of security from the source. The overall project took 1 week to go online, supported by 2 weeks of on-site and online training, and quickly covered its main business areas.

Project Success
"Since going live with the code scanning system, the management efficiency has improved very significantly. Equipment history has become clear and complete, and maintenance troubleshooting is at least twice as fast. The trust between us and the end users is also stronger, parents can see the code, complaints have been reduced, and the overall service reputation has improved a lot!" -- Director of Equipment, Golden Child Land
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Corporate Services Market
programmatic
application marketplace
Customer Cases
resource (such as manpower or tourism)
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